Risk Management - Safety: Global Learning Programs

Dr. David Sattler (WWU Psychology Dept.) in Thailand with
a student researcher and crew for tsunami awareness video.


Welcome to the Global Learning Programs safety toolkit!

Faculty Director's Emergency Guide (Updated October 2014, April 2015, February 2016, June 2016)

How U.S. Consuls Help Americans Abroad

U.S. State Department Travel Website

CDC (Centers for Disease Control and Prevention) Travel Website

OSAC (Overseas Security Advisory Council)

  • Western is a "Constituent" of OSAC

SAFETI (Safety Abroad First-Educational Travel Information)


Insurance Contacts

  1. EMERGENCIES: Students and faculty at the point where help is needed should call the EMERGENCY and POINT OF CONTACT below. EuropAssist can answer all questions and direct non-emergency calls to CISI or others as needed. 
  2. Claims: When students or faculty file claims, usually when they return home, they should follow the instructions. If there are questions about a claim, calling CISI directly may be the fasted method to get issues resolved. 
  3. General Information - CISI Administration will often be the first point of contact.  You can call the 800 number and they will direct you to the right department. 

1-888-331-8310 (call toll-free from within the US)
1-240-330-1414 (call collect from outside US)
1-240-330-1000 (direct)
1-301-907-7445 or 1-301-907-7449 (fax)

See CISI Letter, ID Card or website www.culturalinsurance.com for instructions

CISI Administration:
Non-emergency:  1-800-303-8120 (in U.S.) or 1-203-399-5130 (outside U.S. collect)
Emergency or After-hours: 1-203-550-9028 (outside U.S. collect)
Material Fulfillment and Enrollments: 1-203-399-5134

Wells Fargo Customer Care:
1-800-853-5899 (in U.S.)
1-916-231-3399 (outside U.S.) / Fax 1-866-401-1070 


Western Contacts


Note: This toolkit is for use by Western Washington University only. Neither WWU, nor any officer, employee or volunteer of WWU warrants the accuracy, reliability or timeliness of any information shown on this toolkit, nor endorses any content, viewpoints, products, or services linked from this toolkit, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of this toolkit may be incorrect or not current. Other than WWU employees, any person or entity that relies on any information obtained from this toolkit does so at his or her own risk.

Page Updated 11.22.2017