Safety Toolkit - Global Learning Programs

 

 

Welcome to the Global Learning Programs safety toolkit!

Faculty Director's Emergency Guide (Updated 10/17/14)

How U.S. Consuls Help Americans Abroad

U.S. State Department Travel Website

CDC (Centers for Disease Control and Prevention) Travel Website

OSAC (Overseas Security Advisory Council)

  • Western is a "Constituent" of OSAC

SAFETI (Safety Abroad First-Educational Travel Information)

 

Insurance Contacts

1) EMERGENCIES - Students and faculty at the point where help is needed should call the EMERGENCY and POINT OF CONTACT below. EuropAssist can answer all questions and direct non-emergency calls to CISI or others as needed. 

2) CLAIMS - When students or faculty file claims, they should follow the instructions on the claim form.  Claims will be processed by Co-ordinated Benefits.  If there are questions about a claim – calling them directly may be the fasted method to get issues resolved, but calling CISI is also an option. 

3) GENERAL INFORMATION - CISI Administration will often be the first point of contact.  You can call the 800 number and they will direct you to the right department. 

EMERGENCY and POINT OF CONTACT:
EuropAssist
1-(877)-577-9504 (call toll-free from within the US)
1-(240)-330-1520 (call collect from outside US)
Email: OPS@EUROPASSISTANCE-USA.COM

CLAIMS:
Co-ordinated Benefit Plans, LLC,
On Behalf of Virginia Surety Company, Inc.
P.O. Box 26222
Tampa, FL 33623
E-mail: Team2@cbpinsure.com
Phone: 1-888-753-1000 / Fax: 1-800-560-6340

CISI Administration:
Non-emergency:  1-800-303-8120 
claimhelp@culturalinsurance.com
Emergency or After-hours: 1-203-550-9028
crisis@culturalinsurance.com
Material Fulfillment and Enrollments: 1-203-399-5134
enrollments@culturalinsurance.com

Wells Fargo Customer Care:
1-800-853-5899 (in U.S.)
1-916-231-3399 (outside U.S.) / Fax 1-866-401-1070
studentinsurance@wellsfargoins.com

 

Western Contacts

 

Note: This toolkit is for use by Western Washington University only. Neither WWU, nor any officer, employee or volunteer of WWU warrants the accuracy, reliability or timeliness of any information shown on this toolkit, nor endorses any content, viewpoints, products, or services linked from this toolkit, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of this toolkit may be incorrect or not current. Other than WWU employees, any person or entity that relies on any information obtained from this toolkit does so at his or her own risk.

Page Updated 10.17.2014