Safety Toolkit - Global Learning Programs



Welcome to the Global Learning Programs safety toolkit!

Faculty Director's Emergency Guide (Updated October 2014, April 2015)

How U.S. Consuls Help Americans Abroad

U.S. State Department Travel Website

CDC (Centers for Disease Control and Prevention) Travel Website

OSAC (Overseas Security Advisory Council)

  • Western is a "Constituent" of OSAC

SAFETI (Safety Abroad First-Educational Travel Information)


Insurance Contacts

1) EMERGENCIES - Students and faculty at the point where help is needed should call the EMERGENCY and POINT OF CONTACT below. EuropAssist can answer all questions and direct non-emergency calls to CISI or others as needed. 

2) CLAIMS - When students or faculty file claims, they should follow the instructions on the claim form.  Claims will be processed by Co-ordinated Benefits.  If there are questions about a claim – calling them directly may be the fasted method to get issues resolved, but calling CISI is also an option. 

3) GENERAL INFORMATION - CISI Administration will often be the first point of contact.  You can call the 800 number and they will direct you to the right department. 

1-888-331-8310 (call toll-free from within the US)
1-240-330-1414 (call collect from outside US)
1-240-330-1000 (direct)
1-301-907-7445 or 1-301-907-7449 (fax)

Co-ordinated Benefit Plans, LLC,
On Behalf of Virginia Surety Company, Inc.
P.O. Box 26222
Tampa, FL 33623
Phone: 1-888-753-1000 / Fax: 1-800-560-6340

CISI Administration:
Non-emergency:  1-800-303-8120
Emergency or After-hours: 1-203-550-9028
Material Fulfillment and Enrollments: 1-203-399-5134

Wells Fargo Customer Care:
1-800-853-5899 (in U.S.)
1-916-231-3399 (outside U.S.) / Fax 1-866-401-1070


Western Contacts


Note: This toolkit is for use by Western Washington University only. Neither WWU, nor any officer, employee or volunteer of WWU warrants the accuracy, reliability or timeliness of any information shown on this toolkit, nor endorses any content, viewpoints, products, or services linked from this toolkit, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of this toolkit may be incorrect or not current. Other than WWU employees, any person or entity that relies on any information obtained from this toolkit does so at his or her own risk.

Page Updated 04.28.2015