Multi-Line Phone Instructions

Function Key Code Details
Long Distance with Authorization Code *16
  • Dial *16
  • Dial six digit authorization code
  • Dial 81
  • Dial ten digit long distance phone number
Toll Free Dialing 81
  • Dial 81 + (800,888,877,866,855) then 7 digit toll-free number
Local Access 9
  • Dial 9
  • Dial 7 digit local phone number

NOTE: 10-Digit dialing has been postponed indefinitely.

Operator Assisted Calls
(collect, calling card, etc.)
8100
  • Dial 8100
  • Follow the prompts
Call Forward
  • Without lifting handset
  • Press Call Forward key
  • Light flashes
  • Dial number where calls are to be forwarded
  • Press Call Forward key again
  • Light goes on steady
Cancel Call Forward
  • Press Call Forward key
  • Light goes out
Call Pick Up *13
  • Lift handset
  • Dial *13 or press Call Pick Up Key
  • Connect to calling party
Conference
  • Press Conference key
  • Dial number
  • Announce this will be a conference call
  • Press Conference key again
  • Repeat above procedure for additional numbers

Multi-line phones can conference up to 5 other people

Enable Internal Call Forward
  • Press ICF key
  • Dial extension number to be forwarded to
  • Press ICF again
  • Light by key stays on

Contact Telecom at x3600 to enable this feature

Disable Internal Call Forward
  • Press ICF key
  • Hang up
  • Light goes out
Forward after 4 rings
  • Contact Telecom at x3600 
Hands-free Dialing
  • Without lifting handset
  • Press Line key
  • Listen for dial tone on speaker
  • Dial number
  • Lift handset when connected
Hold
  • Press Hold key
  • Return to caller:
  • Press Hold key again
  • Caller is reconnected
Park a Call *171
  • Press Transfer/Conference Key
  • Dial *171
  • Dial extension number where call is to be parked
  • Press key again
  • Hang up
  • If you have a Park key, press it plus extension where call is to be parked, then press park key again.

Call must be retrieved whithin two minutes.

Retrieve Parked Calls *172
  • Lift handset
  • Dial *172
  • Dial extension number where call was parked

Call must be retrieved within two minutes

Redial Last Number
  • Lift Handset
  • Press Directory number key twice

Number is automatically dialed

Ring Again
(on campus only)

While hearing busy signal

  • Press Ring Again key
  • Hang up

When extension dialed is free:

  • Your phone gives single burst tone
  • Lift handset
  • Press Ring Again key

Call is dialed automatically

Cancel Ring Again
  1. Without lifting handset
  2. Press Ring Again key
  3. Light goes out
Speed Call

To Create or Edit List:

  1. Without lifting handset
  2. Press Speed Call key
  3. Light flashes
  4. Dial chosen entry code
  5. Dial number to add
  6. Press Speed Call key again
  7. Light goes out

To Use:

  1. Lift handset
  2. Press Speed Call key
  3. Dial entry code
  4. Call is placed automatically
Store Number to Redial
  • Press Redial key
  • Lamp lights up for 1 second
  • Number is stored

Contact Telecom at x3600 to enable this feature

Dial Stored Redial Number
  • Lift handset
  • Press Redial key
  • Number is automatically dialed
Transfer
  • Press Transfer/Conference key
  • Dial extension number
  • Announce call (private)
  • Press Transfer/Conference key again
  • Hang up or press RLS key

If number is busy or doesn't answer, press line key with flashing light to reconnect caller.

Page Updated 03.14.2013