Single Line Phone Instructions

Function Key Code Details
Long Distance with Authorization Code *16
  • Dial *16
  • Dial six digit authorization code
  • Dial 81
  • Dial ten digit long distance phone number
Toll Free Dialing 81
  • Dial 81 + (800,888,877,866,855) then 7 digit toll-free number
Local Access 9
  • Dial 9
  • Dial 7 digit local phone number

NOTE: 10-Digit dialing has been postponed indefinitely.

Call Forward #1
  • Lift handset
  • Dial #1
  • Dial # where calls are to be forwarded
  • Hang up
Cancel Call Forward #1 or #7
  • Lift handset
  • Dial #1 or #7
  • Hang up
  • You will hear three tones as confirmation
Call Pick Up *13
  • Lift Handset
  • Dial *13
  • Connects to calling party
Conference
  • Press Link key
  • Wait for 3 beeps then dial tone
  • Dial number of third party
  • When they answer announce this will be a conference call
  • Press Link key again
  • Conference is on
  • Single line phones can conference up to two other people.
Enable Internal Call Forward *74
  • Lift handset
  • Dial *74
  • Dial extension # to be forwarded to
  • Hang up
  • Contact Telecom at x3600 to enable this feature
Disable Internal Call Forward *75
  • Lift handset
  • Dial *75
  • Wait for 3 beeps
  • Hang up
Forward After 4 Rings
  • Contact Telecom at x3600
Hold
  • Press Link button
  • Wait for 3 beeps then dial tone
  • Dial #4

Return to caller:

  • Pick up handset
  • Caller is reconnected
Operated Assisted Calls (collect, calling card, etc.) 8100
  • Dial 8100
  • Follow the prompts
Park a Call *171
  • Dial *171
  • Dial extension number where the call is to be parked
  • Hang up
  • Call must be retrieved within two minutes
Retrieve Parked Calls *172
  • Lift handset
  • Dial *172
  • Dial extension number where call was parked
  • Call must by retrieved within two minutes
Redial Last Number *177
  • Pick up handset
  • Dial *177
  • Dials the last number dialed
Ring Again Link *11
  • While hearing busy signal press Link *11
  • Wait for confirmation tone
  • Hang up
  • When extension dialed is free: Your phone begins fast ringing
  • Lift handset within 6 seconds
  • Call is dialed automatically
Cancel Ring Again *12
  • Lift handset
  • Dial *12
Speed Call

To Create or Edit List:

  • Lift handset
  • Dial #2
  • Enter chosen
  • Speed Call entry code
  • Dial number to add
  • Hang up
  • Repeat for each number to add

To Use:

  • Lift handset
  • Dial #3
  • Dial entry code
  • Call is placed automatically
Store Number to Redial *178

While hearing the busy signal

  • Press Link key
  • Dial *178
  • Contact Telecom at x3600 to enable this feature
Dial Stored Redial Number *179
  • Lift Handset
  • Dial *179
  • Number is automatically dialed
Remove Stored Redial Number *176
  • Lift handset
  • Dial *176
  • Hang up
Transfer
  • Press Link button
  • Wait for 3 beeps, then dial tone
  • Dial phone number
  • Hang up
  • If the line is busy or doesn't answer press Link key again to reconnect to caller.
Page Updated 03.14.2013