Phone Instructions
Call Forward
campus extensions only
...forwards incoming calls to another number.
to activate:
- lift the handset
- press the # key, then 1, then dial the four digit phone number where calls are to be forwarded
- hang up
to cancel:
- lift the handset
- press the # key, then 7
- you will hear three short tones
- hang up
NOTE: pause at least four seconds before placing your next call
Call Transfer
campus extensions only
...send a call to someone else on campus.
- press and release hookswitch to put first call on hold
- listen for three short tones
- dial second phone number (campus extensions only)
- announce first call to second call in privacy
- hang up and the first call is connected to the second call
The Hookswitch is used to disconnect a call or place a call on a temporary hold. It can be a button, flash key, or switch depending upon the type of phone.
Call Waiting
...ability to switch between two incoming calls.
- when you hear two beeping tones press and release the hookswitch
- the first call is on hold and you are connected with the second call
- you may continue to press and release the hookswitch to move between calls
Call Waiting Deactivation
…deactive your call waiting
- lift handset
- dial *70
- hear confirmation tone
- hang up
Call Waiting Reactivation
…reactivate your call waiting
- lift handset
- dial *71
- hear confirmation tone
- hang up
Last Number Redial
...redials the last number you dialed.
- lift handset and listen for dial tone
- dial *177
Ring Again
campus extensions only
...if you reach a busy signal, the ring again feature will notify you when that line is free.
to activate:
- press and release the hookswitch after receiving the busy signal
- dial *11
- listed for confirmation tone
- hang up
- when the busy party has ended the call, your phone begins fast ringing.
- lift handset within 6 seconds and you will be connected
to cancel:
- pick up handset and dial *12
Store/Redial
to store a number:
- after receiving a busy signal press and release the hookswitch
- listen for three short tones
- dial *178
- the telephone number you just dialed is now stored.
to redial a stored number:
- lift handset
- dial *179
- the stored number is dialed.
Conference Calling
...during an existing call you may conference with a third party.
- press and release the hookswitch to put first call on hold
- listen for three short tones
- dial second phone number
- press and release hookswitch again
- the first and second call are conferenced together with you.
Having trouble with your phone?
Here are some steps to take before calling Telecommunications at x3131.
Phone doesn't ring:
- Check that your phone is plugged in.
- Check that the ringer switch on your phone is turned on.
- Try another phone in your jack, and your phone in another jack. Report a broken jack to Telecommunications, x3131.
- Clear call forwarding. Lift up the handset, press the # key and 7, wait for three short tones, then hang up.
Friends complain that your number is always busy, and yet you haven't been on the phone or they receive a dial tone, or get someone else's room:
- Clear call forwarding. Lift up the handset, press the # key and 7, wait for three short tones, then hang up.
ASSISTANCE
For service problems and information contact Telecommunications, x3131, messages can be left on voice mail 24 hours a day, seven days a week.