Downtime history log started 08/01/2000
Cells highlighted in white are related to Software applications failures -
upgrades etc: - they are not hardware related

ATUS Help Desk: Problem Report Stats

Month Date: (incident) Reason for downtime

Downtime total

Monthly Uptime %

September 2010        
August 2010        
July 2010        
June 2009        
May 2009 No incidents reported     100%
April 2009 No incidents reported     100%
March 2009 No incidents reported     100%
February 2009 No incidents reported     100%
January 2009 No incidents reported     100%
December 2008 No incidents reported     100%
November 2008 No incidents reported     100%
October 2008 No incidents reported     100%
September 2008 No incidents reported     100%
August 2008 No incidents reported     100%
July 2008 No incidents reported     100%
June 2008 No incidents reported     100%
May 2008 No incidents reported     100%
April 2008 No incidents reported     100%
March 2008 No incidents reported     100%
February 2008 No incidents reported     100%
January 2008 No incidents reported     100%
December 2007 No incidents reported     100%
November 2007 No incidents reported     100%
October 2007 No incidents reported           100%
September 2007 No incidents reported           100%
August 2007 No incidents reported    

      100%

July 2007 No incidents reported    

      100%

June 2007 No incidents reported    

      100%

May 2007 No incidents reported    

      100%

April 2007 No incidents reported    

      100%

March 2007 No incidents recorded     100%
February 2007 No incidents recorded     100%
January 2007 No incidents recorded     100%
December 2006 No incidents recorded     100%
November 2006 11/6/2006 Problem connecting to database 130 mins  
October 2006 No incidents recorded     100%
September 2006 No incidents recorded     100%
August 2006 No incidents recorded     100%
July 2006 No incidents recorded     100%
June 2006 No incidents recorded     100%
May 2006 No incidents recorded     100%
April 2006 No incidents recorded     100%
March 2006 03/20/06 8:54am When Arcas was rebooted Magic lost connection to SQL database 120mins 99%
February 2006 No incidents recorded     100%
January 2006 No incidents recorded     100%
December 2005 No incidents recorded     100%
November 2005 No incidents recorded     100%
October 2005 No incidents recorded     100%
September 2005 No incidences recorded     100%
August 2005 8/8/05 12:52pm   27min 99%
  8/16/05 8:09am   2min  
July 2005 7/22/05  7:13am   29min 99%
June 2005 No incidences recorded     100%
May 2005 No incidences recorded     100%
April 2005 No incidences recorded     100%
March 2005 No incidences recorded     100%
February 2005 No incidences recorded     100%
January 2005 No incidences recorded     100%
December 2004 No incidences recorded     100%
November 2004 No incidences recorded     100%
October 2004 No incidences recorded     100%
September 2004 No incidences recorded     100%
August 2004 No incidences recorded     100%
July 2004 No incidences recorded     100%
June 2004 No incidence recorded    

100%

May 2004 No incidence recorded    

100%

April 2004 No incidence recorded    

100%

March 2004 No incidences recorded    

     100%

February 2004 No incidences recorded    

     100%

January 2004 No incidences recorded    

     100%

December 2003 No incidences recorded    

     100%

November 2003 No incidences recorded    

     100%

October 2003 No incidences recorded    

     100%

September 2003 No incidences recorded    

     100%

August 2003 No incidences recorded    

     100%

July 2003 No incidences recorded     100%
June 2003 No incidences recorded     100%
April 2003 No incidences recorded     100%
March 2003 No incidences recorded     100%
February 2003 No incidences recorded     100%
January 2003 No incidences recorded     100%
December 2002 12/04/2002 9:30am taken down by ATUS 960 min 97%
November 2002 No incidences recorded     100%
October 2002 No incidences recorded     100%
September 2002 No incidences recorded     100%
August 2002 No incidences recorded     100%
July 2002 No incidences recorded     100%
June 2002 No incidences recorded     100%
May 2002 No incidences recorded     100%
April 2002 No incidences recorded     100%
March 2002 No incidences recorded     100%
February 2002 No incidences recorded     100%
January 2002 No incidences recorded     100%
December 2002 No incidences recorded     100%
November 2001 No incidences recorded     100%
October 2001 No incidences recorded     100%
September 2001 No incidences recorded     100%
August 2001 No incidences recorded     100%
July 2001 No incidences recorded    

100%

June 2001 No incidences recorded    

100%

May 2001 No incidences recorded    

100%

April 2001 No incidences recorded    

100%

March 2001 No incidences recorded    

100%

February 2001 No incidences recorded    

100%

January 2001 No incidences recorded    

100%

December 2000 12/15/00    12:00pm Power outage 7 hours

99%

November 2000 No incidences recorded    

 100%

October 2000

No incidences recorded

   

100%

         

Scheduled system downtimes are not reflected.  eg: scheduled monthly maintenance