Downtime history log started 08/01/2000
Cells highlighted in white are related to Software applications failures -
upgrades etc: - they are not hardware related

Web Courses: Problem Report Stats

Month Date: (incident) Reason for downtime

Downtime total

Monthly Uptime %

September 2010        
August 2010        
July 2010        
June 2009        
May 2009 No incidents reported     100%
April 2009 No incidents reported     100%
March 2009 No incidents reported     100%
February 2009 No incidents reported     100%
January 2009 No incidents reported     100%
December 2008 No incidents reported     100%
November 2008 No incidents reported     100%
October 2008 No incidents reported     100%
September 2008 No incidents reported     100%
August 2008 No incidents reported     100%
July 2008 No incidents reported     100%
June 2008 No incidents reported     100%
May 2008 No incidents reported     100%
April 2008 No incidents reported     100%
March 2008 No incidents reported     100%
February 2008 No incidents reported     100%
January 2008 No incidents reported     100%
December 2007 No incidents reported     100%
November 2007 No incidents reported     100%
October 2007 No incidents reported           100%
September 2007 No incidents reported           100%
August 2007 No incidents reported    

      100%

July 2007 No incidents reported    

      100%

June 2007 No incidents reported    

      100%

May 2007 No incidents reported    

      100%

April 2007 No incidents reported    

      100%

March 2007 No incidents recorded     100%
February 2007 2/6/2007 05:00 pm Unavailable 45 min 100%
January 2007 No incidents recorded     100%
December 2006 No incidents recorded     100%
November 2006 No incidents recorded     100%
October 2006 10/9/2006 05:20 pm Swap memory 45 min 99%
September 2006 9/7/2006 04:20 pm Controller failure 45 min  
August 2006 No incidents recorded     100%
July 2006 No incidents recorded     100%
June 2006 No incidents recorded     100%
May 2006 No incidents recorded     100%
Arpil 2006 04/14/06 9:47 am   12min 99%
  04/14/06 12:13 am Routine maintenance 12min  
  04/14/06 12:05 am Routine maintenance 4min  
  04/12/06 12:13 am   10min  
March 2006 No incidents recorded     100%
February 2006 No incidents recorded     100%
January 2006 No incidents recorded     100%
December 2005 No incidents recorded     100%
November 2005 No incidents recorded     100%
October 2005 No incidents recorded     100%
September 2005 9/08/05 11:26am   4min 99%
  9/08/05 10:34am   4min  
  9/02/05 7:04am   4min  
August 2005 8/8/05 12:52pm   27min 99%
July 2005 No incidents recorded     100%
June 2005 6/30/2005 07:00 Unavailable 30 min 99%
May 2005 No incidents recorded     100%
April 2005 No incidents recorded     100%
March 2005 3/1/2005 10:00 am Unavailable 20 min 99%
February 2005 No incidents recorded     100%
January 2005 No incidents recorded     100%
December 2004 No incidents recorded     100%
November 2004 11/8/04   4:10pm. Unavailable 90 min. 99%
  11/08/2004 12:40 pm Unavailable 10 min 99%
October 2004 No incidents recorded     100%
September 2004 9/29/2004 Net1.1 20 min 99%
  8/9/2004  7:00am Unavailable 30min 99%
August 2004 No incidents recorded    

100%

July 2004 7/15/2004  2:15 pm Unavailable 30 min 99%
  7/14/2004   4:40pm  Unavailable 30 min.  
  7/1/2004   12:00pm Reboot Neriad 50 min  
June 2004 6/24/2004  8:00 pm. SQL problems 30 min 99%
  06/24/2004  07:00 am SQL problems 90 min 99%
  6/23/2004 9:45-10:15pm SQL problems 30 min. 99%
May 2004 No incidents recorded    

100%

April 2004 04/21/2004 10:00am Connector problem 20 min

99%

March 2004 03/10/2004  12:00 pm Tomcat sever down 10 min

99%

  03/08/04 5:00pm BlackBoard access via MyWestern unavailable

1 hour

99%

February 2004 No incidents recorded    

100%

January 2004 01/29/2004  6:05pm Server service quit 30 min

99%

December 2003 No incidents recorded    

100%

November 2003 No incidents recorded    

100%

October 2003 10/24/2003  11:03am Database slowdown reported by ATUS web services 5min

99%

September 2003 No incidents reported    

100%

August 2003 8/27/2003  9:10am Reported down 120 min  
  8/25/2003  9:25am Reported down 50min

99.9

  8/18/2003 11pm Intermittent problem. Tomcat services restarted 30 min

99.9

  8/18/2003 7:00am Server down 60min

99%

July 2003 7/6/2003 8:10am Being researched 40min

99%

  7/23/03  6:55am Collaboration services  not working. System reboot 60min

99%

  7/14/2003 Server down 20min

99%

June 2003 6/20/2003 8:30 pm Scheduled upgrade 3900min

90%

  6/11/2003 1:30 pm Server Unresponsive 120min 99%
May 2003 5/16/2003  6:30am Publishing Services Stopped 10min 99%
  5/14/2003  11:20am Learning Application unavail 10min 99%
  5/12/2003  1:15pm Connector 10 mins 99%
  5/2/2003   2023      
April 2003 4/23/2003      2:00pm Restarted connector 15min 99%
  4/16/2003      2:40pm Restarted 2 min 99%
March 2003 3/28/2003      9:00am Hacker attack 75min 99%
  3/18/2003     1:45 pm Slow response, not down    
  3/13/2003     1:23pm Web Service Stalled 15min 99%
  03/05/2003  12:10pm Publishing service failure. 10 min  
  03/03/2003  13:55pm Connector 2 min 99
February 2003 02/03/2003 4:55pm Web services restarted 15 min 99.9%
January 2003 01/22/2003 Web services restarted 25 min 99
December 2002 12/06/2002 4:25pm Web services restarted 15 min 99
November 2002 11/19/2002 Down 30min 99
  11/5/2002 10:45am Web services restarted 10min 99
  11/12/2002 10:35am     99
October 2002 10/23/2002 Not accessible to students via myWestern 10min 99
  10/02/2002 Maintenance 130min 99
  10/04/2002 Drop down table fix 35min 99
September 2002 9/26/02 Inet info memory problems 10 min 99
  9/10/2002 Installed Security Patch 5 min 99
August 2002 No incidents recorded 100
July 2002        
June 2002 6/7/2002 WWW publishing services stopped 5 99
May 2002 5/23/2002 Application restarted 60 min 99.8
April 2002 No incidents recorded 100
March 2002 No incidents recorded 100
  3/29/2002 10:15am Service unavailable 90 min 99
February 2002 2/7/2002 Service unavailable 60 min 99.8
  2/11/2001 Service unavailable 25mins  
January 2002 1/26/2002 Service unavailable 45mins 99
  1/10/2002 Browser 2550 error 40 min 99
  1/4/2001 Down 55 min 99
December 2001 12/06/2001 Application error ** 15 min 99.97
November 2001 No incidents recorded 100
October 2001 No incidents recorded 100
September 2001 9/18/2001 Down- virus prevention 46hr 15min 93
August 2001 No incidents recorded 100
  9/5/2001 Application Upgrade ** 1261 100
July 2001 No incidents recorded      100
June 2001      96.21
  6/15 3:45pm disc drive full 2 hr 15 min 99
  6/12 6:30pm operating sys error 25 hr 96
May 2001 No incidents recorded      100
April 2001 No incidents recorded      100
March 2001 03/12/01 Inet Info - reboot 30 min  99.99
February 2001 02/12/01 Sys Stopped - rebooted 1 hour

99.98

January 2001 No incidents recorded      100
December 2000 12/15    12:00pm Power outage**** 7 hours

99.06

November 2000 No incidents recorded    

 100

11/07/00   8:30 application failure 30 min

99.80

11/06/00   10:00 application failure 30 min  
11/01/00  2:30pm application failure 30 min  
October 2000

No incidents recorded

   

100

         

Scheduled system downtimes are not reflected.  eg: scheduled monthly maintenance