Downtime history log started 09/01/2001
Cells highlighted in white are related to Software applications failures -
upgrades etc: - they are not hardware related

Printer Problem Report Stats

Month Date:  Reason for downtime

Downtime total

Monthly Uptime %

September 2010        
August 2010        
July 2010        
December 2008 No incidents reported     100%
November 2008 No incidents reported     100%
October 2008 No incidents reported     100%
September 2008 No incidents reported     100%
August 2008 No incidents reported     100%
July 2008 No incidents reported     100%
June 2008 No incidents reported     100%
May 2008 No incidents reported     100%
April 2008 No incidents reported     100%
March 2008 No incidents reported     100%
February 2008 No incidents reported     100%
January 2008 No incidents reported     100%
December 2007 No incidents reported     100%
November 2007 No incidents reported     100%
October 2007 No incidents reported           100%
September 2007 No incidents reported           100%
August 2007 No incidents reported    

      100%

July 2007 No incidents reported    

      100%

June 2007 No incidents reported    

      100%

May 2007 No incidents reported    

      100%

April 2007 No incidents reported    

      100%

March 2007 No incidents recorded     100%
February 2007 No incidents recorded     100%
January 2007 No incidents recorded     100%
December 2006 12/15/2006  07:15 pm Will not load login page 15 min  
November 2006 11/30/2006 07:15 pm Will not load login page 120 min

99%

October 2006 No incidents recorded     100%
September 2006 No incidents recorded     100%
August 2006 No incidents recorded     100%
July 2006 No incidents recorded     100%
June 2006 No incidents recorded     100%
May 2006 No incidents recorded     100%
April 2006 No incidents recorded     100%
March 2006 No incidents recorded     100%
February 2006 No incidents recorded     100%
January 2006 1/25/2006 08:10 pm Web page down 30 min  
  1/23/2006 07:00 pm Web page down 30 min  
December 2005 No incidents recorded     100%
November 2005 No incidents recorded     100%
October 2005 No incidents recorded     100%
September 2005 No incidents recorded    

100%

August 2005 No incidents recorded    

100%

July 2005 No incidents recorded    

100%

June 2005 No incidents recorded    

100%

May 2005 No incidents recorded    

100%

April 2005 No incidents recorded    

100%

March 2005 3/2/2005  08.55 am Web page unavailable 15min

99%

February 2005 No incidents recorded    

100%

January 2005 1/27/2005 10:28am login malfunctions 5 min

99%

December 2004 12/06/2004 9:45 pm Web page unavailable 15 min. 99%
  12/02/2004 7:15pm Web page unavailable 25 min 99%
November 2004 11/29/2004 11:15am Web page unavailable 20 min 99%
  11/22/2004 7:45pm. Web page unavailable 30 min 99%
  11/12/2004 9:00 - 2:15 pm. Web page unavailable 60min 99%
  11/10/2004 9:00 - 9:15 pm. Web page unavailable 15 min. 99%
  11/10/04 09:30 am Web page unavailable 10 min

99%

  11/2/2004 7:09am Email unavailable 6 min

99%

  11/1/2004 8:29am Email unavailable 2 min

99%

October 2004 10/13/04 3:40 - 4:10 pm Web page unavailable 30 min

99%

September 2004 9/29/2004 Net1.1 Upgrade 20min

99%

 

09/27/2004 10:48am

Reboot to restore performance

16min 99%
 

09/24/2004 21:00pm

Reboot to restore performance

8min 99%
 

09/08/2004 10:48am

Busted Channel

5min 99%
 

09/03/2004 07:00 am

Database down

120min 99%
August 2004 8/2/2004 1:39pm Web page down 5 min 99%
July 2004 7/9/2004 7:00am Web page down 60min 99%
  7/1/2004 12:25 Web page down 5 min 99%
June 2004 6/24/2004 7:30 -11:00pm SQL problems 210 min 99%
  6/24/2004  07:00- 08:15 am SQL problems 105 min 99%
  6/23/2004   9:45-10:15 pm SQL problems    30 min.

99%

  6/16/2004 Web page down

5min

99%

May 2004 No incidents recorded    

100%

April 2004 4/15/2004 8:40pm-9:20pm MyFiles - WUF file server down 40 min 99%
  4/5/2004  9:45am-10:15 am Web page down 30 min 99%
March 2004 3/26/2004  11:45-11:48 am   3 min 99%
  3/19/2004 8:00am -8:02am Web page down 2min 99%
February 2004 2/24/2004 11:45am Web page down 8min 99%
  2/17/2004 11:15 am 2/18/4 Reported unavailable 1440min 93%
  2/17/2004 04:45pm Reported unavailable 1080min 94%
  2/11/2004 2:29pm- 3:37pm Max # of connections exceeded 68min 99%
January 2004 1/14/2004 12:00pm Reported unavailable 40min 99%
December 2003 No incidents recorded    

100%

November 2003 11/13/2002 11:34am Connection problem 4min 99%
  11/12/2003  7:00am Dataw archive logs full 75min 99%
October 2003 10/24/2003 8:45-10:45pm unavailable 120min 99%
  10/01/2003 1259-1318 Reported unavailable 19min 99%
September 2003 9/4/2003 09:15 am Reported unavailable 10min 99%
August 2003 8/26/2003 10:00am Reported unavailable 5min 99%
  8/25/2003  10:10am Reported unavailable 1min 99%
July 2003 7/14/2003  10:40am Oracle Instance Problem 10min 99%
  7/14/2003  9:50am Restarted 10min 99%
June 2003 6/30/2003 Restarted 10 min 99%

As of June 18, Campus Pipeline has been retired. MyWestern is now running uPortal

June 2003 6/9/2003 CP/BB connector restarted 15min 99%
May 2003 5/29/2003  15:45pm CP/BB connector restarted 15min 99%
  5/27/2003 11:40am CP/BB connector restarted 15min 99%
  5/23/2003  20:52-21:05 external server stopped responding 13min 99%
  5/19/2003 8:00 -- 8:50pm Slow response 50min 99%
  5/9/2003  6:30am-10:10am Restarted 220min 99%
  5/6/2003  7:00am Restarted 18min 99%
April 2003 4/18/2003 Restarted 46min 99%
  4/15/2003 CP/BB connector restarted 3min 99%
  4/10/2003 user/passwd pair error 10min 99%
  4/9/2003 Application restarted 5 min 99%
  4/9/2003  9:30-9:34am Application restarted 4min 99%
  4/7/2003 3:32-3:36pm Application restarted 4 min 99%
  4/4/2003  10:30 am Application restarted 15 min 99%
March 2003 3/19/2003 Restarted Pipeline 20min 99%
  2/5/2003 09:30 am Student authentication problem 10 min  
February 2003 2/12/2003 13:43pm Unresponsive 8min 99.%
  2/12/2003 Authentication failed 12min 99%
January 2003 1/29/2003 10:00 am Andromeda problems 35min 99
  1/22/2003   08:51am Calendar not available 15min 99%
December 2002 12/04/2002 11:37am cp/bb connector restart 8min 99%
November 2002 11/18/2002 12:24 pm cp/bb connector restart 30min 99%
  11/11/2002  2:00pm Titan down, lost connection 15min 99%
  11/06/2002 Failure 4min  
  11/04/2002 4:10pm HTTP service restarted 8min  
  11/04/2002 9:58am HTTP service restarted 15min  
October 2002 10/28/2002 cp/bb connector restart 2min 99.74%
  10/22/2002  1:00pm services restarted 30min  
  10/21/2002  11:02am failure 8min  
  10/21/2002 10:25am failure 3min  
  10/15/2002 failure 22min  
  10/04/02 reason not specified 1min  
  10/03/02 lost connection with NDS server 15min  
  10/02/02 Server Port 80 services 20min  
September 2002 9/30/02 Server down 2min 99.87%
  9/29/02 - 2:47pm Server down 30min  
  9/26/02 Server down 20min  
  9/06/2002 failed to auto restart after backups 40min  
  9/02/2002 failed to auto restart after backups 40min  
August 2002 8/20/2002 SSL certificate expired 110min 99.25%
  8/01/2002 Failure to login 225min  
July 2002 No incidents recorded     100%
June 2002 06/05/2002 Server down 60min 99.82%
May 2002 05/29/2002 Not Authenticating Logins 60min  
  05/02/2002 Server down 75min  
  05/01/2002 Server down 80min  
April 2002 No incident Reported    

100%

March 2002 3/28/2002 unavailable

28min

99%

  3/22/2002 unavailable

20min

 
  3/13/2002 unavailable

90min

 
  03/06/2002 Novell server down

5hrs 15min

 
February 2002 2/11/2002 Server unavailable

185 min

99.2%

  2/6/2002 Server down

2 hrs

 
January 2002 1/18/2002 Server unavailable

35mins

99%

  1/17/2000 Server down

45 min

 

  1/16/2002 Down

 165min

 

December 2001 12/17/2001 Down- appl restarted

45min

98.66%

  12/13/2001 Hardware failure

50min

 
  12/11/2001 Hardware failure

510min

  12/06/2001 Down

75mins

 
  12/4/2001 Down

105min

 
November 2001 11/2/2001 Down

60min

 99%
  11/14/2001 Down

60min

 99%
  11/20/2001 Down

50min

 99%
October 2001 10/02/2001 Went down 1hr 45min

 99%

  10/18/2001 Down

 30min

  99%
  10/23/2001 Down

30min

  99%
  10/30/2001 Down

55min

 99%

September 2001 9/27/2001 Went down

15min

99%

  9/28/2001 Down when checked 

20min

99%

Scheduled system downtimes are not reflected. e.g: scheduled monthly maintenance