Downtime history log

Banner Problem Report Stats

Month/ YR Reason for downtime Planned Unexpected

Other Systems cause unavail.

May 2013 Network outage prevented access to myWestern and other web services due to fiber switch issue; corrected after switch reboot.all MS systems out.   Banner and other non-MS systems up but users could not connect because web pages and myWestern were down.    Assuming down from Sunday till 5 pm Monday.     24
May 1, 2013 MS patches brought down SQL Server outage and exchange.  SQLserver up Sunday.  Exchange up Monday but many people's email did not work.  (1 day)  No Banner outage.      
Mar 2013 myWestern Upgrade (myWestern and related systems with brief outage when Arch Logs filled up 4 hours)  Temporary myWestern page with links up so all systems available.  No Banner outage.      
Nov 2012 Major Banner Upgrade (2 days) (Fri 6pm - Sun 2 pm) 44    
Aug 2012 Computer Room Electrical System upgrade project. Fiber pulled and took down fiber switch resulting DB outage (6 hours)     6
Jul 2012 Banner HR Upgrade (1 day) 24    

Total Banner outage Hours

68 0 30

Total Hours for period

2480 2480 2480

Total Available hours

2412 2380 2450

Scheduled system downtimes are not reflected. e.g: scheduled monthly maintenance