Frequently Asked Questions
For the current status of the Banner Forms and Reports (a.k.a. Internet Native / INB) refer to the ADMCS Machine Status Web page. 

• What are the hardware and software requirements to run Banner Forms and Reports (Internet Native /INB)?
  See the list of Client hardware and software requirements for various machines.
   
• What do I need to use Banner?
  You need a Hydra account and the appropriate Banner permissions. Banner permissions are granted by the custodian of their department's data.
   
• I have my Hydra account and appropriate Banner permissions. How do I start using Banner?
  - The first time you run the new INB version you will be prompted to install Java 1.5 on your PC. 
  * If you receive an ACTIVE X warning message at the top of the page, click your mouse on the message and select "Install Active X Control" to continue with the Java install
  DO NOT INSTALL THE GOOGLE DESKTOP TOOL BAR
  - Upon INB startup, you will receive two "Warning - Security" messages. (see below). On both messages, click the checkbox that indicates  "Always trust content from this publisher".  Thereafter you will not see these messages. The Security Certificates have been implemented to provide secure encrypted access to Banner. Forms and Reports.
  
  1. From the Banner home web page - click on the WWIS link to start Banner
  
  
  2. Press the spacebar to activate
  
  
  3. Press the Finish button to complete the install
  
  4.  Press the Accept button  
  
  5.Press the Install button
  
  6.Press the Close button
  
  7. Check the box - Always trust content from this publisher
  
  8. Check the box - Always trust content from this publisher then press the "RUN" button.
  The digital signature is accepted and the error message will disappear.
   
• How do I know if I have Java VM installed on my PC or if it has been disabled?
  Read this document "Verifying if you have Java VM installed on your PC"
   
• Are transactions processed with Banner Forms and Reports (Internet Native – INB) secure?
  Yes. Banner Forms and Reports (INB) uses encryption to ensure all transactions processed via Banner Forms and Reports (INB) are very secure
   
• Can one have multiple connections to Banner Forms and Reports (Internet Native – INB) simultaneously?
  Yes, with Windows IE 5.X and above, Netscape 6.x and above, Firefox 1.5 and above.
   
• How to prevent other web links from closing a Banner INB Session when using Internet Explorer
  - Open Internet Explorer
  - Select Tools, Internet Options
  - Click the Advanced Tab
  - Uncheck Reuse windows for launching shortcuts.
  -  Click Apply, OK.
  
  
   

• Has the the Options menu changed?
  Yes. Option choices are displayed in form tabs making for easier navigation.
  
  
   

  	You can view all the options screens via the "Options" drop down menu
  	Popup message indicating user does not have access

Note, in a few forms you cannot use the mouse to navigate.  Those forms being , SOAIDEN, SOACOMP and GUIALTI. You can however use keystrokes (tab, page up/page down and/or arrows).  


Remote Access: using Banner: from home

• What do I need to access Banner from home?
  You need to:
  - install Java 1.5.0 . Download from http://www.java.com/en/download/index.jsp
  - install the VPN software. Download the VPN software http://west.wwu.edu/atus/helpdesk/vpn.shtml .  Read instructions before you start!
  - Click on this link to access INB: https://inb.wwu.edu:4462 . At startup you will be prompted to accept and install 2 security certificates. Once installed you will not be prompted again to install these certificates when you use INB.

Contact ADMCS: E-mail , Other

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Revised:11/14/2006       .RA:\html\wformfaq.html