Banner/Win XP service pack 2: pop-up window
issues
Q: I tried to change my password when prompted in Banner but the password
page does not display. When I mouse click on the Code of Responsibility and the
WWU Security & Data URLs nothing happens, why?
A: Read how to
disable disable popup blockers found below on this page
figure 1
Q: I could not perform a data extract in Banner Forms and Reports
using the "Data Extract Option" after installing Windows XP
Service Pack 2 because the pop-up window does not display. Why?
A: Read how to
disable disable popup blockers found below on this page
figure 2
| Note:
the above problems
are associated with pop-up blocker features which may be enabled in your
web browser or within a browser search toolbar such as the Google
toolbar, or a pop-up blocker utility program such as Stopzilla. |
If you want to keep the pop-up blockers options enabled, you can manually over-ride the enabled
pop-up
blockers settings by pressing and holding down the <Control> key while
double clicking your mouse on the URL or on a specific drop down menu
selection such as in figure 2 (Data Extract). The pop-up window should display.
| If
you do not want to over-ride the pop-up blockers options perform the
following in Step 1 to disable pop-up blockers in IE and in step2 below
to disable pop-up blockers in Google. If you are
using a pop-up utility such as Stopziilla, disable or uninstall the
utility. |
Step 1: Disable the IE "Use Pop-up
Blocker" feature:
- go to "IE Tools"
- select "Internet Options"
- select "Security"
- select "Custom Level"
- set " Use Pop-up Blocker to Disable"
figure 3
Step2: If you are using the Google
toolbar: go to the toolbar "Options" and disable the Block popup feature.
figure 4