5/Downtime history log started 10/01/2000
Cells highlighted in white are related to Software applications failures -
upgrades etc: - they are not hardware related

Duey: Problem Report Stats
Month Date: (incident) Reason for downtime

Downtime total

Monthly Uptime %
May 2004 No incidents recorded    

100%
April 2004 No incidents recorded    

100%
March 2004 No incidents recorded    

100%
February 2004 No incidents recorded    

100%
January 2004 No incidents recorded    

100%
December 2003 No incidents recorded    

100%
November 2003 No incidents recorded    

100%
October 2003 No incidents recorded     100
September 2003 No incidents recorded     100
August 2003 No incidents recorded     100
July 2003 No incidents recorded     100
June 2003 No incidents recorded     100
May 5/8/2003 Server not responding 120 min 99
April 2003 5/2/2003     Server not responding 20 min 99
March  2003 3/6/2003 Server not responding 15min 99
February 2003 2/25/2003  11:55:am NDS problems, some users affected 80min  
  2/20/2003  6:40am abend 35min  
January 2003 No incidents recorded     100
December 2002 No incidents recorded     100
November 2002 No incidents recorded     100
October 2002        
September 2002        
August 2002        
July 2002 No incidents recorded     100
June 2002 No incidents recorded     100
May 2002 No incidents recorded     100
April 2002 No incidents recorded     100
March 2002 No incidents recorded     100
February 2002 No incidents recorded     100
January 2002 1/31/2002 system boot

4min

 99
December 2001 No incidents recorded     100
November 2001 No incidents recorded     100
October 2001 No incidents recorded     100
September 2001 No incidents recorded     100
August 2001 No incidents recorded     100
July 2001 No incidents recorded     100
June 2001 No incidents recorded    

100
May 2001 No incidents recorded     100
April 2001 No incidents recorded     100
March 2001 No incidents recorded     100
February 2001 No incidents recorded    

100
January 2001 No incidents recorded    

100
December 2000 No incidents recorded      
  12/15/00  00:35  Power outage 7 hour

99
November 2000    

100
  11/29/00   07:55 Server - not responding 15 min

99
October 2000

No incidents recorded

    

100

Scheduled system downtimes are not reflected. eg: scheduled monthly maintenance