Downtime history log started 10/01/2000
Cells highlighted in white are related to Software applications failures -
upgrades etc: - they are not hardware related

Outlook/Exchange server+

Month Date: (incident) Reason for downtime

Downtime total

Monthly Uptime %

November 2007           
October 2007 No incidents reported     100%
September 2007 No incidents reported     100%
August 2007 No incidents reported     100%
July 2007 No incidents reported     100%
June 2007 No incidents reported     100%
May 2007 No incidents reported     100%
April 2007 No incidents reported     100%
March 2007 No incidents reported     100%
February 2007 2/12/2007 08:10:pm Day light savings patch 45 min 99%
January 2007

No incidents recorded

    100%
December 2006

No incidents recorded

    100%
November 2006

No incidents recorded

    100%
October 2006

No incidents recorded

    100%
September 2006 No incidents recorded     100%
August 2006 No incidents recorded     100%
July 2006 No incidents recorded     100%
June 2006 No incidents recorded     100%
May 2006 No incidents recorded     100%
April 2006 No incidents recorded     100%
March 2006 No incidents recorded     100%
February 2006 No incidents recorded     100%
January 2006 No incidents recorded     100%
December 2005 No incidents recorded     100%
November 2005 No incidents recorded     100%
October 2005 10/12/2005 07:00 am Exchange Server Down    
September 2005 No incidents recorded     100%
August 2005 8/19/2005 Active Directory prob    
  8/10/2005 Service Pack Update 1380min 97%
July 2005 No incidents recorded     100%
June 2005 No incidents recorded     100%
May 2005 No incidents recorded     100%
April 2005 No incidents recorded     100%
March 2005 No incidents recorded     100%
February 2005 No incidents recorded     100%
January 2005 No incidents recorded     100%
December 2004 No incidents recorded     100%
November 2004 11/16/2004 9:30am server not responding 60 min 99%
  11/10/2004   09:00 am EVS2 server not responding 240 min 99%
October 2004 No incidents recorded     100%
September 2004 9/30/2004 12:15 pm Outlook web not responding 60 min 99%
August 2004 8/4/2004  07:00 am Outlook Web unavailable 15 min 99%
July 2004 No incidents recorded     100%
June 2004 6/16/2004 3:15pm Outlook Performance Problems 40 min 99%
May 2004 5/12/2004 5:20pm Problems with TerraDB2 70 min. 99%
  5/10/2004  4:30pm Outlook Web unavailable due to a full drive 15 min. 99%
  5/5/2004  8:00 am 1:00 pm Server TerraDB2 restarted due to problems. 180 min 99%
April 2004 4/14/2004  7:00am Outlook web not responding 150 min 99%
March 2004 3/30/2004 3:20 pm Server hung 6min 99%
  3/24/2004 10:00am DNS resolution failed internally 7min 99%
  3/9/04 5:00 pm. Server TerraDB2 restarted due to problems. 15 min. 99%
  2/26/2004 10:45 am Outlook not responding 10 min 99%
February 2004 2/13/2004 11:00am server restarted due to problems. 10 min

99%

January 2004 1/8/2004  9:15-10:15am intermittent problems 60min

99%

  1/7/2004 10:00-11:20am still investigating 100min

99%

December 2003 No incidence recorded    

100

November 2003 No incidence recorded    

100

October 2003 No incidents recorded     100%
September 2003 9/02/2003 9:10 am Outlook not responding 15 min 99%
August 2003 No incidents recorded     100%
July 2003 6/28/2003 Server reboot 30min 99%
  6/11/2003 Server reboot 6min 99%
June 2003 No incidents recorded     100
May 2003 5/28/2003 1810-1845 System reboot 35min 99%
  5/19/2003 10:10am worm virus 10min 99%
  5/19/2003 0630am worm virus 15min 99%
  5/15/2003 terradb2 not responsive 25min 99%
April 2003 No incidents recorded     100%
March 2003 No incidents recorded     100%
February 2003 2/11/2003 unknown

2 hours

98%
January 2003 1/28/2003 Terradb1 not communicating with Active directory

6 hours

98%
December 2002 No incidents recorded     100%
November 2002 11/20/2002 06:45am Terradb1 rebooted

375min

99%
  11/14/2002 09:20am Outlook Calendar problems
October 2002 10/30/2002 15:30pm Exchange servers Rebooted 10 min 99%
  10/25/2002 Outlook via web not available 30min  
  10/24/2002 application/server problems 15min  
September 2002 9/28/02 web services down

40 min

96%
  9/23/02  web services intermittently responding

40 min

 
  9/18/02  web services down

30min

 
  9/16/02 10:35am web services down

30min

 
  9/13/02 10:35am web services down

10min

 
  9/13/02 08:00am web services down

20min

 
  9/12/02  1:30pm Application/server problems 10min  
  9/06/02 Application/server problems 1620 min  
August 2002 No incidents recorded     100%
July 2002 99%
June 2002 06/24/02 8:45am Message Transfer Agent Failure 60 min  
  06/13/02 6:30am Server Rebooted 15 min  
  06/10/02 1:10pm Server Not responding 145 min  
May 2002 05/22/02  4:30am Application problem 300 min 97.8%
  5/19/2002 Message Transfer Agent Failure 720 min  
April 2002 04/09/02 1:10pm Server Not responding 30 min 99%
  04/08/02 10:20pm Server Not responding 60 min  
  04/02/02 Server Not responding 15 min.  
March 2002 02/2702     12:15pm 02:30 pm Server Not responding 135 min. 99%
  3/18/2002 Server Not responding 20 min  
February 2002 No incidents recorded     100%
January 2002 No incidents recorded     100%
December 2001 No incidents recorded     100%
November 2001 No incidents recorded 100%
October  2001  10/26/2001 Down-virus prevention 45 min 99%
September 2001  09/18/2001 Down-virus prevention 58 hours 92%
August 2001 8/20/2001
12:15pm - 12:40pm
7:00-7:45am 
Info Stores could not be opened / ATUS approved server down 70 min  99.84%
July 2001 No incidents recorded     100%
June 2001 No incidents recorded     100%
May 2001 No incidents recorded     100%
April 2001 4/9/2001 Server Not Responding 45 min 99%
March 2001 No incidents recorded     100%
February 2001 2/13/01 12:30-2:00pm Reboot (virus incident) 90 min       99.96
02/13/01 8:00am Reboot (virus incident) 30 min

 

January 2001      

      100%

December 2000 12/15/00  00:35  Power outage 7 hour

      99.04%

12/08/00 06:30 server not responding 10 min
November 2000 11/12/00   11:45am server not responding 30 min

      99.96%

October 2000

10/31/00    13:15

server not responding

20 min

      99.96%

         
         

Scheduled system downtimes are not reflected. eg: scheduled monthly maintenance