Administrative
Computing Services
(ADMCS)
333 32nd St. Bellingham Wa.
98225-0935 tel:360-650-7570 fax:360-650-7323 MS: 1480
ADMCS is WWU's department for providing centralized computing services. The main phone numbers and office locations for contacting ADMCS are listed below.
All offices are located in Administrative Computing, 333 32nd Street on the 2nd floor.
On-line Computing Help Desk, AC210A, x4444, Email: grp.its.admcs.admhelp@wwu.edu
. Main Administrative
Office, AC211, x3360. ADMCS's On-line Computing and ATUS's Help Desk. ADMCS's On-line Computing maintains the latest status on all central machines and provides support for administrative host connectivity. ATUS's Help Desk provides computer user support for academic and instruction functions and desktop applications. The following is a more detailed list of the basic services provided by each. See the ATUS Home Page for more information on the ATUS Help Desk services.
Machine
status - Help Desk maintains information on current status of central machines.
Account/Userid processing:
Administrative Hosts
(Hydra & Gecko) - account/userid requests and problems.
Academic Hosts (Titan
& Nessie) - account/userid problems.
BI Query - Web Forms.
Faculty/Staff modem
pools - account/userid problems.
Connectivity - any
connectivity problems to the central host machines.
Printers - establish
Hydra print queues and resolve Hydra print problems.
WWU Admin Icon - provide
end user support for remote access to common central administrative applications.
Hydra FTP - assistance
in doing file transfers to/from Hydra.
Terminal emulation
- assistance in logging into Hydra.
Hydra Production Schedule
- publish and distribute yearly and monthly schedule of operations.
Microcomputer
support: microcomputer repair, support, and problem resolution.
Software distribution,
support, and problem resolution.
General user workstation
support.
Account processing
- for new and existing accounts on Academic host machines.
Maintenance and support
of general University computer labs.
see
ATUS's
Home Page for other services.
