Contract Administration 101
Personal Service vs. Purchased Service

Accounting services

Actuarial services

Analysis and assessment of processes, programs, fiscal impact, compliance, systems, etc.

Appraisal services

Art work, original
(services creating the art work)

Audio/video media productions
(design, development and/or oversight of)

Auditing services

Business analysis and assessment services

Business process re-engineering

Communications
(including design, development or oversight of audio/video productions, brochures, pamphlets, maps, signs, posters, annual reports, etc.)

Conference and trade show coordination

Consultation on programs, plans, projects,

systems, etc.

Counseling employees

Curriculum development

Economic analysis and consultation

Environmental Planning/Technology/Studies
   (except when part of an   
    architectural/engineering project)

Evaluation of processes, programs, projects, systems, etc.

Executive recruitment

Expert witness services for litigation/testimony

Facilitation for groups, projects, retreats

Facilities planning/coordination

Feasibility studies
(except when part of an architectural/engineering project)

Financial services

Fund raising

Grant writing

Graphic design
(creative or original in nature)

Guest speakers

Investigations
(personnel related, etc.)

Investment advisors and management

Labor negotiations and labor relations services

Legal and paralegal services

Legislative liaison services

Lobbying services

Management consulting

Marketing services, including identifying market opportunities, conduct of marketing programs, planning, promotion, market research surveys, etc.

Mediation, negotiation and arbitration services

Medical and psychological services, including evaluation and consultative services
(For blood draws, physicals, blood pressure checks, etc., see Health Screening under purchased services.)

Needs assessment
(except when part of an architectural/ engineering project)

Operational assessments

Organization development

Outreach services for programs

Peer review

Planning services
(except when part of an architectural/ engineering project)

Policy development and recommendations

Productivity improvement

Program development, assessment, implementation, coordination, evaluation, etc.

Public involvement services and strategies

Public relations services 

Publication development (See Communications)

Quality assurance/quality control services 

Recommendations on processes, products, projects, systems, etc.

Recruitment, executive

Research services — social, environmental, technical, etc.

Retreat and workshop planning, conduct, coordination, etc.

Scientific and related technical services

Strategic planning

Speech and report writing

Statistical analysis

Studies, development and conduct

Surveys
(including development of instrument, conduct and analysis of results — if conduct only of standard survey instrument, would be purchased service)

Temporary employment service for professional services:  architects, engineers, registered nurses, doctors, etc.

Trade development services

Training — when it is:
(a) offered to specific categories or classes of employees
(b) offered to all or most agency employees six times or less in a fiscal year 

Advertising in newspapers, magazines, billboards, etc.

Ambulance/emergency medical tech. service

Air/bus, vehicle charter/rental service

Auctioning service

Audiometric testing

Banking Services
(routine, transaction based)

Boiler testing/water treatment service

Bookkeeping service
(routine, transaction based)

Building alarm systems, service and repair

Check collection service

Clothing, textile fabrication repair service

Commercial laundry service, dry cleaning, etc.

Communications systems installation, servicing and repair

Court reporting and transcription services

Credit card service

Debt collection service

Delivery/courier service

Document storage, duplication, retrieval, review and destruction service

Drug testing and screening
(standard tests)

Engraving service

Environmental monitoring: noise level, safety, hazardous gas detection, radiation monitoring service, etc. (using standardized processes)

Equipment installation, preventive maintenance, inspection, calibration and repair

Equipment rental services

Exam testing administration and scoring service Firefighting/suppression service

Food preparation, vending and catering services

Health screening, basic diagnostic
(wellness, blood pressure monitoring, blood draw, etc.)

Herbicide application service

Household goods packing, storage, transportation service

HVAC system maintenance service

Interpretive services: written/oral/sign language

Inventory service

Janitorial service, carpet cleaning, window washing

Laboratory testing and analysis
(standard tests only)

Land clearing/debris removal service
(when not using heavy equipment)

Landscaping--tree planting, grooming service, lawn mowing
(except when part of an architectural/ engineering project)

Language translation service

Lay witness
(called to testify in a court case)

Linen rental service

Marine equipment inspection, certification and repair

Medical equipment rental or repair service (wheel chairs, walkers, etc.) Includes measurements, adjustments and modifications to meet patient needs

Metal/pipe/wiring detection service

Office furnishings installation, refurbishment and repair service

Package inspection and crating

Painting service
(unless public works)

Paper shredding

Parking lot sweeping/snow removal service

Pest/weed control service

Photographic/micrographic processing and
delivering, includes aerial and ground photography (if analysis is included, then personal service)

Process serving

Property management
(rent collection, property maintenance, etc.)

Recycling/disposal/litter pickup service

Security/armored car services

Shop welding/metal fabrication service

Steam cleaning, high pressure washing, parts cleaning service

Studio photography service
(does not include portrait painting)

Telephone interview service
(conduct of survey using prescribed survey instrument)

Temporary employment service
(clerical support, dictation, word processing, bookkeeping, etc.)

Test fishing service

Towing service

Training –- when it is offered on a recurring basis (more than six times per fiscal year) to all or most employees. Also includes existing satellite down-link courses and teleconferencing training services

Travel service — air, surface, water

Tree topping
(when not using heavy equipment)

Utility services: garbage, fire protection, heat and sewer, cable TV, power, water, etc.

Vehicle inspection, lubricating and repair services

Videotaping and recording service

Warehouse dry/cold storage rental service

Weather information service