Purchasing Department

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Placing Orders

My PCard purchase was declined. What should I do?
A merchant is asking to verify my PCard and wants to know my address. How do I find my correct address?

Should I use 516 High Street for my shipping address?

Not usually. We recommend using the physical address where your items will actually be shipped (especially building and room). 516 High St. is specifically for US Mail. Most merchants will ship via other carriers.

I placed an order for six items. Ten minutes later, the vendor calls back and says one of the items is not in stock. What should I do?
What if I need to buy a restricted item?
What if the merchant gives one price one day and calls back with a higher price the next day?

Receipts

PaymentNet

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Answers to Frequently Asked Questions