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Why are computers, computer accessories, printers, software and web services restricted?

 

WWU has contracts established with a number of computer vendors which give us very advantageous pricing.  But more importantly, maintaining consistency and standardization on campus is very important to the smooth running of our campus network.  Computers, computer accessories, printers, network items (switches and hubs, including wireless access points) that appear to be the same on the surface may have vastly different components "inside the box". A slight difference in network cards, for example, can cause significant problems in connecting to our network.  There may also be network security issues.

 

Standardization of equipment allows ATUS/Computer Maintenance or the college IT professionals to stock standard parts, and be up-to-date on any recurring issues or problems.  This in turn speeds up repair time. Computer Maintenance is an authorized service provider for Dell, HP, and Apple and the status of available warranty coverage can be easily confirmed.

 

What are web services?

Web services include domain names, site hosting through off campus vendors, and programs that connect to another web site that perform functions for WWU.  The use of these types of programs, providers, services, etc. are especially sensitive if they ask for or store information that is covered by FERPA, HIPPA or credit card security regulations.

A web service includes hiring personnel to work on websites – from design to updates.

 

It includes: 

  • Custom coding/custom plugins
  • Site upgrades
  • Security audits
  • High performance configuration including using analytical tools
  • Hosting setup
  • Troubleshooting
  • Specialized blog permissions
  • Migration from one site to another
  • Digital signature certificates

 

 

Related information:

Software Products & Pricing

 

 


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