Writing Policies, Procedures, and Tasks

This one/two-day workshop prepares participants to think through policies, procedures, and task outlines (desk manuals) more effectively, and to write them in a more readable style. Come and learn the most popular format for policy/procedure writing in Washington State — adopted by various state agencies, correctional facilities, counties, cities, and corporations.

This class will help you:

  • Reduce liability and confusion with clearly written directive

  • Stabilize staff action despite top-level changes

  • Save management time by documenting policies and procedures

  • Learn to write policies that staff can actually read and understand

Each participant will receive a copy of Larry Peabody's How to Write Policies, Procedures, and Task Outlines.

This class is presented by Jordan Peabody of Peabody Communications. As the founder of Peabody Communications, Jordan Peabody brings a unique perspective to the field of technical writing. With a degree in Public Relations, he has extensive experience in technical writing and copy editing. Jordan has also spent the last ten years in the field of graphic and web design. Pairing his strengths, Jordan is helping organizations throughout the Northwest take their technical writing online.

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Page Updated 06.16.2013