Leadership Training


Communication and Healthy Conflict Resolution

Instructor: Doug Adelstein

Be reminded of the common pitfalls to effective communication.  What is active listening?  How does the “where, when & timing” impact a conversation?  Tips on how to give and receive feedback.  The difference between constructive and destructive conflict.  What are the costs of avoiding conflict?

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Holding the Difficult Conversation

Instructor: Doug Adelstein

Avoiding a difficult or awkward conversation with your boss, colleague or subordinate may be the most common shortcoming of supervisors.  Learn the simple steps that will give you confidence to hold the difficult conversation and avoid the traps that hurt the effectiveness of your communication.

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8 Tips to Avoid Mistakes in the Disciplinary Process

Instructor: Doug Adelstein

Engaging in a disciplinary process with one of your employees can feel like a daunting place to go.  Explore the ways to ensure such a process is effective and respectful.

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Leadership Best Practices

Instructor: Doug Adelstein

This refresher reminds leaders of the basic tenants that successful leaders consistently demonstrate.

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9 Ways NOT to Hire the Best and the Brightest

Instructor: Doug Adelstein

Most unsuccessful hires are due to a weak process.  Learn to avoid a few common pitfalls and to always include a few absolute essentials in the recruitment/hiring process.  Anyone can greatly increase the chances of hiring the right person……the first time.

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Drug and Alcohol Detection in the Workplace

Instructor: Doug Adelstein

Western is an alcohol and drug free workplace.  What does this mean?  What is reasonable suspicion?  And how are we to respond to such concerns?

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2013 Great College to Work For          AHA 2012 Platinum Achievement 2014 Leaders In Health Care Award
Page Updated 06.16.2013