Comments, p. 2

Budget

1. How are potential budget cuts likely to impact the budget process?
2. The university has systematically underfunded support functions. It would be useful to review the budget process and how decisions are made.
3. Given the time lag in our data reporting systems, we lose valuable information about budgets from June to October.
4. Service units try to provide service at a high level, but budget shortfalls make it difficult to meet expectations.
5. We are curious about how budgeting is done and about new directions.
6. Space management and the capital budget planning need to be integrated more with the operating budget to avoid surprises when new positions are added through the operating budget.
7. Recharging from one department to another takes a tremendous amount of resources (time and money).

Branding and Marketing

1. Make sure that the branding and marketing of Western are integrated.
2. Everyone in the organization has to understand the same coherent message. 

Communication

1. Not everyone knows what WWU is known for.  We need better information about our successes.
2. Departments don’t understand all the financial services BFA can provide. We need to have training and orientation for employees across the campus.
3. If it is clear that we need to get the message out, who is responsible for doing so?
4. It is often a major effort to get everyone on board.
5. Broad communication of university messages is important.
6. Everyone should be able to recognize and use the institutional mission.
7. We need to improve the climate for management and labor so that we can get more work done.
8. Events like the annual Staff Arts and Crafts Fair bring people across campus together for common goals.
9. Loans and Collections and Student Accounts staff have lots of contact with students. We encounter some silos and try to bridge the gap with communication among users.
10. The entire campus should be made familiar with the Governor’s directives on energy savings and what we are doing or should be doing, as individuals, as departments, and as an institution.
11. Most of us enjoy risks and challenges and success. Sometimes the labor/management framework inhibits dealing with those who are less willing. In a related point, it is both hard to extend proper kudos to people, and difficult to address incompetence.

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