2013-2014 Permit Assignment FAQ

FACULTY/STAFF QUESTIONS

Why did I get this lot?

  • Permits are assigned using the lot choices on your application and the number of days of employment you have at WWU.
  • You are on the wait list for your first lot choice and will be notified by WWU email if space becomes available.

Where is this lot?

  • There was a link on the email invoice you received, or you can go to the Parking website and look for the online map.

I thought I signed up for Payroll Deduction?

  • Did you fill out the payroll deduction form?
  • (If yes) Call Parking and see if it is on file.
  • (If no form) Click here and fill out the Payroll Deduction form and submit it. Call Parking Services 360-650-2945 if you have any problems with the form.
  • Once we receive the form, we will make the change then the permit will be ready for pick up (delivery ok if form is received by 9/6).

I’m sure I selected an annual/academic/quarterly permit

  • We can look at the application to confirm the choice you made.
  • PERMIT ALREADY DELIVERED: You will need to bring in the permit to change it for the new one, there will be a $6 fee (unless our mistake).
  • IF YOU COME TO PARKING: We can look at your application, confirm what choice was checked off and a charge of $6 is needed to make the change.

I don’t want the permit

  • PERMIT STILL HERE NOT PAID FOR: I will be sending you an email to confirm that we cancelled your permit assignment at your request.
  • PERMIT ALREADY PAID FOR: You will need to bring in the permit, a $6 fee will be charged to process the refund (comes out of the refund).
    • $6 fee also applies for a permit that was paid for but left here for pick up at their request.
  • PERMIT ALREADY DELIVERED: You will need to return the permit; there is a $6 fee charged to process the refund (unless payroll).

I wanted a motorcycle permit with my regular permit

Stop by Campus Services and we will set you up with one only at no charge.

  • Permit holder is eligible for one N/C motorcycle permit. The N/C permit is for the permit holder and may not be given away if no longer needed. The purpose of the N/C permit is to encourage the use of the motorcycle vs. a regular parking space.

My Department is paying for my permit, why did I get an Invoice?

  • Everyone gets an invoice with all the information about their permit.
  • If your Department is paying for your permit and we have all the information needed, we will bill the department for the amount due.

Why was my permit not delivered?

  • Did you apply? Did you fill out the Payroll deduction form?
  • If yes: Call Parking Services and check to see if we have your application and payroll form on file.
  • If not: Once you fill out all the forms we can complete your permit request but you will have to pick the permit at the Parking Office (note, unless change is completed by 9/6).

How do I get an After Hour (AH)permit?

  • We have an online application on Parking website (Applications will open late summer).
  • Once the permit has been completed we will send it to your WWU mail stop or you can pick it up. We need to confirm payment has been received for your bus pass.
  • Note: The AH permit are just for those who have purchased a bus pass. For customers who just purchased the Commuter Pack (i.e. no bus pass), they will continue to get just the "Evening" stamp to accommodate their evening and weekend parking.

STUDENT QUESTIONS

I can’t pay as I am waiting for my Financial Aid

  • We will hold the permits for one week.
  • Review other options, bus, walking, carpool, use on street parking.

Why did I get this lot?

  • Student permits are assigned by number of credits earned (Spring 2011) and date of application; for those received by the deadline 7/31/13.
  • If you did not get the lot you applied for, you were automatically placed on the waiting list and will be notified by WWU email if space becomes available.
  • I didn’t get the lot I chose, am I on the waitlist?

    • If you did not get the lot you applied for, you were automatically placed on that waiting list and will be notified by WWU email if space becomes available.
  • I wanted a Motorcycle permit with my regular permit

    • Permit holder is eligible for one N/C motorcycle permit. The N/C permit is for the permit holder and may not be given away if no longer needed. The purpose of the N/C permit is to encourage the use of the motorcycle vs. a regular parking space.
    • Come to the Parking Office to get your motorcycle permit.

    How do I get an After Hour Permit?

    • After you get your buss pass updated on your ID card, come to the Parking Office and we will assign the After Hours permit.
    • We will confirm that the bus pass was added to your ID by swiping the card or checking the Banner system. Make sure you bring your WWU ID with you when you apply.
    Page Updated 10.21.2013