Academic Technology & User Services

John Farquhar, Director of Academic Technology & User Services (ATUS)

John Farquhar
Director, ATUS

ATUS Organizational Chart January 2017

Academic Technology & User Services (ATUS) is comprised of two units.

The Teaching, Learning & Technology unit provides services and support to faculty and students in the context of advancing their academic goals. This unit maintains classroom technology, provides equipment loan, produces digital media, delivers workshops to students and faculty, sponsors faculty-development opportunities, provides tier 2 support for Canvas and other learning applications, and operates the Student Technology Center.

Desktop Support Services provides support to students and staff with their desktop computing needs. This unit operates the centralized Help Desk, provides software licensing and distribution services, as well as computer lab management, hardware maintenance and desktop support for hundreds of staff and faculty across the institution.

ATUS operates the following offices:

  • Help Desk
  • Desktop Support
  • Computer Lab Services
  • Software Services
  • Computer Accounts
  • SharePoint Administration
  • Classroom Services
  • Learning Systems
  • The Center of Instructional Innovation
  • Video Services
  • The Digital Media Center, and
  • The Student Technology Center

For more information, see the ATUS Website.