Business Administration—Operations Management Concentration

Business Administration—Operations Management Concentration


Operations management determines what equipment, labor, tools, facilities, materials, energy, and information are required, how these can best be obtained, and how they are used to satisfy the requirements of the marketplace. Operations managers are concerned with each step in providing a service or product—from acquisition of the raw materials and component parts to delivery to the customer. Operations managers are also responsible for critical activities such as quality management and control, capacity planning, materials management, purchasing, and scheduling.

Western's Business Administration programs explore leadership roles in business and the community, providing students with the perceptual and analytical skills necessary  to make decisions and evaluate policies in business, and develop an understanding of the social, economic, and regulatory environments in business. All  students earning a degree in Business Administration develop significant understanding of  management information systems and computing.

The Operations Management program and Decision Sciences Department are part of the College of Business and Economics.

Beyond the Classroom

Most companies are looking for people with real world experience, which is why Western students receive encouragement and support in finding relevant internships. Student internships often provide valuable industry connections and can lead to a job offer after graduation. 

Students can also join Western's Chapter of APICS (the Association for Operations Management). APICS provides support and supplemental education to students, hosting weekly meetings and special events open to anyone that would like to attend. Club activities link the students' academic education to current developments within industry. Activities include: 

  • Industry professional speakers 
  • Professional development meetings
  • Facility tours
  • Simulation exercises
  • Career skill workshops

96.4% of Operations Management graduates are either employed or continuing their education within six months of graduation, of those who responded to Western's 2015-2016 Employment Survey

Careers and Graduate Studies

The Department of Decision Sciences opens the door to a variety of high-tech jobs. Graduates of the program work for firms as analysts, finding flaws and creating more efficient and streamlined approaches for their clients. Work settings can range from deep inside a data center server room to a system consultant overseeing production in a foreign country. 

Recent Student Internships: 

  • Fluke
  • Superfeet

Employers of Recent Western Graduates: 

  • B/E Aerospace: Buyer 
  • Boeing Defense, Space, and Security: Procurement Agent 
  • Cascade DAFO: Digital Modifier 
  • Eritrean Association of Greater Seattle: Community Relations Manager 
  • Fluke: Production Master Scheduler and OSP Scheduler
  • ING Financial Partners: Investment Advisor Representative
  • JB Hunt Transport Services, Inc.: Carrier Sales Coordinator
  • Pearl Izumi: Systems Process Administrator



Sample Jobs

  • Production Supervisor 
  • Quality Control Specialist 
  • Inventory Control Specialist 
  • Administrator 
  • Operations Manager 
  • Buyer 
  • Supply Chain Consultant 
  • Logistics Manager

Requirements and Course Details

To learn more about this program, including grade requirements, a course listing, how to declare the major, and more, see the Program of Study Details.