Parking Services is responsible for managing the parking spaces on the Western campus, enforcement of parking regulations, maintenance of parking lots, managing parking pay-stations, providing special event parking, vendor and contractor parking and related special use parking on the University campus.
Parking on campus is limited especially on weekdays, and permits are required for parking in core lots at all times. Accessible parking for persons with disabilities is always available.
Available Online Services
- Pay Citations/Purchase Daily or Weekly Permits
- 2015-16 Manage My Waitlist/Permit Purchase
- 2015-16 Student Permit Application
Changes Coming to Parking Services
Watch for an array of changes taking place in Western’s Parking Services to make both its self-serve offerings and in-person customer-service functions easier and more efficient. Along with recent upgrades to the parking online portal and new solar-powered pay stations, Parking Customer Service has moved to the Student Business Office (SBO). Beginning March 1, students, faculty and staff can conduct parking transactions conveniently in the SBO in Old Main 110. Parking customers are still encouraged to use its secure online system for quick and convenient purchases and payments, but when the need arises to do business face-to-face or by phone, the new point of contact will be the SBO, not the Campus Services Building.
Beginning March 1, phone calls made to Parking Services for customer service will be answered by SBO staff. Transactions requiring personal attention such as disability permits, carpool permits and others will be handled in the SBO. Citation payments and appeals will continue to be processed online, and payments made through U.S. mail will be processed by the SBO. Please refer to the Parking Services website, for up to date information on this transition. Visitors and guests will still obtain parking permits at Parking Services in the Campus Services Building.
Pay Stations & Parking Office No Longer Accept Cash
The Pay Stations on campus, and the Parking Office in the Campus Services building will no longer accept Cash/Coin. They will only accept Credit Card/Debit Card (Visa/Mastercard/American Express/Discover).
New Online Parking Portal
On January 28, 2016, Parking Services implemented a new and updated ONLINE parking portal that’s mobile-friendly! Although the look has chanaged, the current functions will remain the same. You're able to:
- Buy parking permits
- Add yourself to a waiting list for a lot
- Pay citations
Go to the Parking Portal
Parking Services Implements New & Updated Online Parking Portal
Parking Services will implement a new and updated online parking portal from its vendor later this month that will include an upgraded, mobile-friendly interface and a new look and feel while keeping the portal`s key functionality essentially the same - its main function will still be for buying new parking permits, renewing permits, adding a name to a waiting list for a lot, and paying citations. The new portal`s key mission will be to boost ease of use for students, employees, and visitors resulting in a much more user-friendly experience.
In addition to the new portal, Parking Services will also this winter replace its parking-lot pay stations with new high-efficiency, solar-powered pay stations. The new pay stations have advanced features, are theft resistant, have larger LCD screens, and are easier to maintain and use.
Parking Permits Required at Lincoln Creek Transportation Center
Permits are required to park in Western’s Lincoln Creek Transportation Center (LCTC). The permit will be free for the 2015-16 school year as the lot transitions to a permit system. Starting with the 2016-17 school year the LCTC lot may have a minimal fee.
Permits are available online. Customers can print their own permit from home. Self-help computer kiosks will be available in the lobby of Campus Services building (parking office).
Making the transition to a permit system for the LCTC will allow for utilization tracking of the lot and provide a means to communicate with lot users. In addition, charging fees for the lot will assist in offsetting its maintenance costs and allow for future upgrades.
- Purchase/Renew Parking Permit Quick Sheet Instruction
- Purchase Parking Permit Video Instruction
- Manage Your Waitlist Video Instruction
- Pay Your Citation Video Instruction
- Comprehensive Review of the Parking System