Parkmobile

What is Parkmobile
Parkmobile is a pay by phone parking solution that utilizes a cellphone app to pay for parking while sitting in their vehicle. If the cell phone does not have the ability to load apps the customer can call the phone number posted signs located in the parking lot.  This service includes alerting the parker 15 minutes prior to expiring, the ability to remotely extend their parking and a find my car function.

When Can I Start Using This Service
This service will be available starting Monday, June 20, 2016.

Register and Get Mobile App
Register by clicking here, for information on download the app click here.

Parkmobile Phone Number
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is 877-727-5832.

Credit Cards Accepted
Credit cards accepted are: Visa, MasterCard, Discover, and American Express.

Transaction Fee
There is no cost to register with Parkmobile or to download the app. A transaction fee of .25 cents is charged each time you purchase parking in addition to the fee for time parked.

How Will Enforcement Officers Know That I've Paid?
The officer has the ability to upload parking paid as they enter the lot. This process loads license plates with paid parking, including purchases made via the Parkmobile app.

Zone Number Information and Range
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your license plate to be identified by the parking enforcement officers. You MUST identify your Parkmobile zone number from the green Parkmobile signage located in your parking area to ensure you purchase parking for the correct lot.

Can a Refund Be Issued If Not Used? Why or why not?
All transactions are non-refundable once purchased. If you purchase more time or days than needed you will not be able to be refunded any remaining time or days.

Can Time Be Extended?
You are able to extend your parking time, if you need more time than you initially paid for, as long as you haven't already chosen the maximum allowed*. In order to extend a transaction, it must still be active and not yet expired.

*Example: if the maximum is 2 hours, and you chose 1 hour, you can then extend your session before it expires for up to an additional 1 hour. Note that extensions are separate transactions, and therefore each extension carries an additional transaction fee.

Parkmobile Helpful Links

Demo Videos for Parkmobile

 

Quick Sheets

 

Page Updated 11.22.2017