Frequently Asked Questions

Parking Enforcement Suspended Through 6/14/2020

Parking Enforcement is suspended campus wide through June 14th, 2020 and permits are not required to park on campus. Refunds for spring quarter parking permits are currently being processed for all students, staff, and faculty. Permit holders should have received email communications with more information about refund methods and timelines.

Coronavirus & Campus Closure Questions

    During the suspension of permit requirements, parking is available to anyone parking on campus. A University parking permit is not required. Parkers can occupy any designated parking space.

    This suspension includes all main campus parking lots. To ensure the safety and security of all parkers and to maintain accessible access across campus for all individuals who continue to commute, please be respectful of the parking requirements in the following locations:

  • Disability spaces must only be used when parking with a state disability parking permit.
  • Fire lanes, fire hydrant parking areas, and access roads must remain clear to ensure that emergency vehicles retain access to campus buildings. The only safe locations to park along fire lanes and access roads are in designated loading zones.
  • Designated loading zones, loading docks, and 20 minute zones across campus remain available for their intended use. When using designated loading areas, please ensure that your time parked in the area is in compliance with the posted signage, including the maximum duration parked at the loading area.
  • Resident parking lots (R Lots) across campus are only for resident students living in on-campus residence halls. Please be respectful of these parking lots to ensure that our on-campus resident students have available locations to park their vehicles.
  • Reserved spaces remain available only for the designated space owner. These spaces are indicated with individual signage stating the reservation number. Please continue to avoid parking in reserved spaces unless given authorization by the owner of the parking space.

    Parking enforcement is suspended campus wide through June 14th, 2020. Enforcement will remain suspended in Lot C and Lot LCTC (Lincoln Creek Transportation Center) through September 14th, 2020.

    University community members who purchased intersession parking permits will automatically be receiving refunds for their permits. These refunds will be processed in the coming weeks as the University conditions allow.

    Permit holders will be refunded for the duration that enforcement is suspended. Parking Services will reach out directly to permit holders regarding the refund methods.

    Parking Services is reviewing all citations issued since March 11, 2020. Citations will be waived for any violations that would have been valid under these new conditions. If your citation has not been waived by March 25th and you believe it qualifies, please appeal the citation. Appeals can be submitted online at www.wwu.edu/park within 7 days of the citation issuance. Parkers who are past the 7-day appeal window can email parkingappeals@wwu.edu to submit an appeal for their citation. When appealing via email, please include the citation number along with an appeal explanation. Citations do not need to be paid prior to appealing

General Questions

    Daytime hours (Monday – Friday, 7:00am – 4:30pm): Hourly permits are available in lots C and 6V. Permits can be purchased at the pay stations or by using the Parkmobile app. There are also designated Parkmobile spaces in lots 7G and 17G that offer hourly parking during the day. After hours (Monday – Friday after 4:30pm, all day Saturday and Sunday): The C lots are free after 4:30PM Monday – Friday and all day Saturday and Sunday. Hourly permits are available in lots 7G, 11G, 14G, 17G, & 19G during these same hours at the pay stations or by using the Parkmobile app. Students, Staff, and Faculty can obtain an After Hours permit that grants permission to park in lots 7G, 11G, 14G, 17G, & 19G during these hours.

    Daytime hours (Monday – Friday, 7:00am – 4:30pm): A WWU permit is required along with your state disability placard. You can obtain a permit in lot C or 6V at the pay station or by using the Parkmobile app. This permit, along with your disability placard, will allow you to park in any disability space on campus. If the disability space nearest your destination is full, you can park in an adjacent, non-reserved, space.

    After hours (Monday – Friday after 4:30pm, all day Saturday and Sunday): During these hours a WWU permit is not required as long as you are hanging your state disability placard. You can park in any available disability space or adjacent space.

Visitors and Guests

    Daytime hours (Monday – Friday, 7:00am – 4:30pm): Hourly permits are available in lots C and 6V. Permits can be purchased at the pay stations or by using the Parkmobile app. There are also designated Parkmobile spaces in lots 7G and 17G that offer hourly parking during the day. For lot locations, please see the Parking Map.

    After hours (Monday – Friday after 4:30pm, all day Saturday and Sunday): The C lots are free after 4:30PM Monday – Friday and all day Saturday and Sunday. Hourly permits are available in lots 7G, 11G, 14G, 17G, & 19G during these same hours at the pay stations or by using the Parkmobile app. For lot locations, please see the Parking Map.

    Parking may have already been arranged for you by whomever invited you to campus. If you provided your license plate number to your host, you were likely already issued a permit and can park without any additional action. If you were given a pay station code, you may enter the code at the pay station in your assigned parking lot. If you were not given parking instructions, including your lot assignment, you should check with your host to ensure no additional action is required.

    The department hosting the event should have provided parking instructions for your visit. There are multiple ways that parking can be arranged for an event and the best way to ensure that you are parking correctly is to follow the instructions given by the department hosting the event.

Permits

    To obtain a permit you must first add yourself to the waitlist for your desired lot. Permits are awarded from the waitlist based on availability and waitlist position is ordered based on seniority (credits for students, days employed for staff and faculty). If you are awarded a permit you will receive email notification that will contain purchase instructions.

    After hours (Monday – Friday after 4:30pm, all day Saturday and Sunday): During these hours a WWU permit is not required as long as you are hanging your state disability placard. You can park in any available disability space or adjacent space.

    If you have a permit and wish to transfer to a different lot, you can add yourself to the waitlist for your desired lot. If you are awarded a permit for a new lot, you can transfer the credit from your original permit and use it to pay for your new permit. Payment would be required or a refund would be generated if the two permits differ in price.

    Yes. Permits are refundable and prorated. If you are interested in returning your permit, contact Parking Services at Parking@wwu.edu or at 360-650-2945 to receive additional information.

    Vehicles can be added to your permit through the WWU Parking Portal. Once logged in, click on the “Permits” tab and then click on “View Your Permits.” Select your active permit and then, at the bottom of the “Permit Details” page, select “Add vehicles to permit.” Follow the onscreen instructions to register your new vehicle.

    Permits can be shared between individuals as long as only a single vehicle is parked at any given time for each permit. Up to five vehicles can be registered to a permit.

    Parking permits and citations are not associated with your student account. As a result, financial aid does not have the ability to pay for your permit or citation directly.

    Student with C lot permit: Relocate to Lincoln Creek Park and Ride. Your permit is valid in this lot and you will not need to notify Parking Services.

    Student with R lot permit: If you arrive at your resident lot and find it full, your main course of action is to contact Parking Services. This can be done in one of two ways, depending on the time and day of the week.

    8:00am – 4:30pm Monday – Friday: Call Parking Services at 360-650-2945

    If you arrive at your lot during Parking Services’ business hours, contact parking services by phone at 360-650-2945. You will be directed to another lot on campus and your permit will be made valid in that lot for the day. You will be asked to move back to your assigned lot by the next day.

    After 4:30pm Monday – Friday, Any Time on Saturday, Sunday or Holiday: Email Parking Services at parking@wwu.edu

    If you arrive at your lot outside of Parking Services’ business hours, your will need to relocate your vehicle to one of the following lots: C, 7G, 12A, 14G, or 22G. Once your vehicle has been parked in the new lot, you will need to send an email to Parking Services at parking@wwu.edu. Your permit is automatically valid in these listed lots after 4:30pm Monday – Friday, and all day on Saturday, Sunday and Holidays. When Parking Services opens on the next business day, your permit will be made valid in this new lot for that day, giving you time to move your vehicle back to your assigned lot. In the unlikely situation that your vehicle is issued a citation prior to Parking Services addressing your email, the citation will be reversed.

    Staff/Faculty: Contact parking services at 360-650-2945 to be relocated to an available lot. Alternatively, your permit is valid in lots 12A and C and you may relocate to either of these lots without needing to notify Parking Services.

Citations

    Citations can be paid through the WWU Parking Portal. From the home page, enter the citation number or the license plate number to locate the citation.

    A late fee of $15.00 is applied to a citation if it is not paid within 14 days of issuance, counting the day the citation was issued. An additional late fee of $20.00 is applied if the citation is not paid within 35 days of issuance. All days, including weekends and holidays, are counted when determining late fees.

    If you believe that your citation was issued in error, you can appeal the citation through the WWU Parking Portal. Citation appeals must be made within 7 days of issuance, with the first day being the day following the citation’s issue date. All days, including weekends and holidays, are counted when determining the appeal deadline.